Ashcroft Veterinary Surgery outsources it's Out of Hours Emergency Service to Chester Gates Hospital Services between the hours of 7:00pm and 8:00am on Mondays to Fridays and from 5:00pm Saturdays to 8:00am Mondays.
Chester Gates specialise in providing emergency services at their hospital and employ dedicated night Vets and Nurses who are specifically trained to look after your pet in an emergency situation.
Please call Chester Gates before making your way to their hospital. They will then know that you are on your way and ensure that staff and equipment are ready as soon as you arrive. They may be able to offer advice and save you the trip, because sometimes what may appear as an emergency can be remedied by simple actions on your part.
Chester Gates is a completely separate business from Ashcroft, they will not have access to your pet's full clinical records until 8:00am when Ashcroft reopens. You are welcome to return to Ashcroft for ongoing treatment as soon as you wish, provided that the welfare of your pet is not compromised by moving from Chester Gates to Ashcroft. All of the clinical and treatment details will be sent to back Ashcroft to ensure that the records remain complete.
Chester Gates now charge £108.42 from 7am to 7pm (which would only apply for weekend out of hours cases), and £134.86 from 7:00pm to 7:00am. They also have a round the clock £57.52 price for 'small pets' - rabbits, hamsters, mice etc. You will always receive an estimate from the Emergency Vets for the cost of any further tests or treatment that may be necessary, once they have examined your pet. If you intend to reclaim the costs of your pet's emergency treatment through your pet insurance policy, you will need to present the insurance documents and a claim form to the staff at Chester Gates. Payment will be expected when you collect your pet.
Units E & F,
Directions from Frodsham via the westbound M56 motorway
There were junction changes at the end of the M56 in 2013 and some SatNav systems may need to be updated. All distances involved in the directions below are short.
•Leave the M56 at the junction signed Chester / Hoylake (A540).
•At the roundabout, take the 3rd exit onto the A540 (Parkgate Road) and immediately move into the right hand lane and approach the traffic lights.
•Turn right at the traffic lights, (signed Ellesmere Port A5117 / M56 Manchester).
•Continue to a roundabout and take the first exit (signed A5117 Ellesmere Port).
•After 75metres, turn right at traffic lights into Chester Gates Industrial Park (signposted). Bookers Cash & Carry and Costco will be on your right hand side.
•Turn left into Telford Court and Chester Gates Referral Hospital is in the far right hand corner.